SELLER ACCOUNT CAN'T ADD PRODUCTS
@Micah_Amazon
PLEASE HELP. Seller support says my credit card IS valid and account IS IN GOOD STANDING. I can't add my first product because it says this message. It's been days and days!
Problem with your Seller AccountYou’re currently unable to add or edit listings because either the credit or debit card on file is invalid or it is in the process of validating, which could take up to 24 hours. Ensure that you have a valid credit or debit card uploaded in Account Settings.Return to your Seller Account
0 replies
Seller_4zBzdtgCyS9EI
I know it says credit or debit, but usually debit cards cause issues. Also, no pre-paid cards
Michelle_Amazon
Hello @Seller_gwxa9SnRpEsAe,
Michelle at Amazon here. First of all, welcome to Amazon! We are glad you are here! I am sorry to hear that you are having issues creating your listings. In order to assist you, you will need to create a new case to Seller Support and provide them with the information that they have requested in your cases. To help speed up the process, provide them with a screenshot of the error that you are getting and the information that you are adding to the listing, so they can assist you. Without this information, unfortunately, there is no way to help see what the issue is. If you are still unable to get help from Seller Support after providing this information, please provide your new case ID so I can take a look.
Regards,
Michelle
