Hair products were misidentified as medical devices
The hair products were misidentified as medical devices, the ASINs were removed, and are now in stock by FBA.
CASE ID：14332485811
1. Reason for link removal:
The title of hair care products uses medical terms such as eyebrow tattoo, semi-permanent, cataract surgery, postoperative rehabilitation, microblading (not sure if face shield is also considered a medical term), and is misidentified as a medical device by the system. The picture below is a screenshot of the original email of the performance notification.
The main function of this product is to block fallen hair during hair cutting and prevent hair from falling into the eyes and nose. It can also keep your eyes and eyebrows dry when taking a shower.
This product has been sold for 4 years and was misidentified as a medical device on August 31, 2023. The same products, now sold on the platform, also use similar medical terms.
The current link cannot edit the title. We hope to remove the medical vocabulary from the title. Please give me a way to remove sensitive words.
2. We hope to remove the tags of medical supplies after removing the sensitive words.
3. Request to restore the link sales status.
Hair products were misidentified as medical devices
The hair products were misidentified as medical devices, the ASINs were removed, and are now in stock by FBA.
CASE ID：14332485811
1. Reason for link removal:
The title of hair care products uses medical terms such as eyebrow tattoo, semi-permanent, cataract surgery, postoperative rehabilitation, microblading (not sure if face shield is also considered a medical term), and is misidentified as a medical device by the system. The picture below is a screenshot of the original email of the performance notification.
The main function of this product is to block fallen hair during hair cutting and prevent hair from falling into the eyes and nose. It can also keep your eyes and eyebrows dry when taking a shower.
This product has been sold for 4 years and was misidentified as a medical device on August 31, 2023. The same products, now sold on the platform, also use similar medical terms.
The current link cannot edit the title. We hope to remove the medical vocabulary from the title. Please give me a way to remove sensitive words.
2. We hope to remove the tags of medical supplies after removing the sensitive words.
3. Request to restore the link sales status.
0 replies
Glenn_Amazon
Hi there @Seller_DLUVAjAG0Xl23,
Thanks for reaching out with your concerns with this product. In order to have the ASIN reinstated you are correct the terms must be removed from the detail page. You should be able to make the changes by using an Upload. You should be able to update all the relevant attributes you can reach out to Seller Support as indicated in your notification to appeal for reinstatement. If you have after these steps you have further issues feel free to reach out to me with your most recent Seller Support Case ID. Thank you for your understanding.
-Glenn
