How to appeal against Amazon Canada's misjudgment of products as prohibited crossbows.

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Seller_3nHgLzgjb2Fln

How to appeal against Amazon Canada's misjudgment of products as prohibited crossbows.

The product I am selling is a small compound bow, which Amazon considers a prohibited crossbow. My account has been suspended and I have failed to appeal multiple times. How can I appeal? I hope someone can help me.

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Seller_rI7BZIczK8iAC

It's not Amazon but Canada. Certainly you need a special importing license and a Canadian importer to pay customs and GST also.

Look at this page:

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Don't explain us now for what reasons YOUR specific object doesn't fall under those restrictions. If Amazon decides so, you have to accept it.

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Emet_Amazon

Hello @Seller_3nHgLzgjb2Fln,

Thank you for posting your concern with a listing removal in Canada.

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Seller_3nHgLzgjb2Fln
The product I am selling is a small compound bow, which Amazon considers a prohibited crossbow. My account has been suspended and I have failed to appeal multiple times. How can I appeal? I hope someone can help me.
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Seller_rI7BZIczK8iAC

It's not Amazon but Canada. Certainly you need a special importing license and a Canadian importer to pay customs and GST also.

Look at this page:

View post

As mentioned by @Seller_rI7BZIczK8iAC, this product does appear to violate our restricted product policy surrounding our Canada weapons policy:

Example of permitted listings:

  • Crossbows that are longer than 500mm and require the use of two hands to aim and shoot

Examples of prohibited listings:

  • Crossbows that can be aimed and fired with one hand and crossbows with an overall length of 500mm or less

If your account has been deactivated for this product, you will be required to show proof that this is not a crossbow, and is classified as a compound bow, if a valid dispute cannot be provided in these situations the account will remain deactivated as these are dispute only scenarios. Seeing that you had posted a few days ago, have you provided any dispute information to show proof that this product complies with Canada and Amazon policy?

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

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